FAQ : Using FINALCAD

Where to download the FINALCAD app

*The Windows version will be decommissioned at the end of 2020 and will no longer be available.

Please refer to this article : Downloading and installing FINALCAD, Upgrading FINALCAD

How to download a project to a tablet

Request a Pro project in order to activate your project (within 48 hours).

• Downloading a project

Changing your password

If you don’t know your password and you wish to change it, you simply need to go to manager.finalcad.com (see Changing or resetting your password).

How to create an issue

Make sure you are logged in with a user account. First select a floor blueprint, then a zone from the list on the left. Tap on the “+” at the top right-hand corner, then drag and drop the badge to the correct position. The last step is to select the company and the issue template.

For detail, please see this article  Creating my first issue

All comments appear in the reports after a reassignment

All comments linked to an issue appear in the reports whether or not there has been a reassignment.

However, only the last reassignment is shown in the reports (the last trade/company and issue template).

How to edit a project library (trades, companies, issue templates)

First tap on the Settings cog, then on “Library.” First tap on “Edit,” then on the item to change or create a new one (see Creating a library ).

How to synchronize a project

First tap on the Settings cog, then on “Synchronization”.

See the article Automatic Synchronization what to know Synchronizing all of your projects

How to send reports to subcontractors

You can simply forward the PDF received by email to the subcontractors or send a copy of the link to the PDF from your email. Subcontractors can also receive reports that apply to them by adding them to the manager.finalcad.com site. If you are not an administrator, you need to send us a request by email. Please refer those articles : 

• My reports in the app
• My reports by mail

Is it possible to change the status colors?

Currently, the color codes cannot be changed. 

For a Pre-Construction Visit (PCV)/Site Status project, can I add create multiple “Pre-Construction Visit” forms? 

This is possible, but there is no reason to do so because you will see only the latest status update in your reports.

If you have different PCV files, we recommend reorganizing them into one file. To do this, write to us at production@finalcad.com.

How to switch users

Tap on the photo or initials in the project; see the following articles

• Logging into your profile
• How to customize your user account on Finalcad Classic Manager

How to change the order of blueprints (zones)

If you are a project administrator, you only need to tap on “Edit” at the top right-hand corner above the zones. Please check this article (Changing the order of zones). If you are not, send us an email at support@finalcad.com. (Link to access the article: in progress)

Is it possible to log in as one user on multiple tablets?

Yes, you can do this, but we recommend creating one profile per user for the best tracking.

<Tips> articles :

• Automatic Synchronization what to know
• I have a sync error
• Synchronizing all of your projects
• How to edit a project’s representative photo
• How to restore unsynchronized data
• FAQ: Using FINALCAD
• Changing the order of zones
• Using QR codes
• Windows version decommissioned Dec 2020
• Paying user or free user ?
• Why some badges are round and others square
• Change the display order on iOS (Issues, Gallery, Zone, etc.)
• Finding an issue within a search field
• Why can’t I see any issues?
• Editing a project deadline
• Finding your FINALCAD software version
• Locally deleting and restoring a project