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Color coding of issues/statuses

You have created issues and added photos or comments. You now have several buttons of different colors and shapes. How do you work with them? 

 

First of all, you should know that each circle or square represents an issue.

The color represents the status of the issue. The statuses available by default in Finalcad are as follows:

Screenshot_2020-11-12_at_10.43.45.png

Waiting for synchronization means that the issue has not yet been registered on our servers. It is only available on your phone. Connect to an Internet network to start the synchronization.

Open means that the issue has not yet been fixed. 

Overdue means that a deadline for resolution has been assigned to the issue. This date has passed but the issue has still not been closed out. 

Fixed means that the issue has been fixed by the subcontractor (or the members of the “Fix” group; see below). This represents the first validation level of the issue. 

Solved means that the issue has been solved by the general contractor (or the members of the “Solve” group). This represents the second validation level of the issue. 

Closed out means that the issue has been closed out by the final owner. It is no longer visible by default in the project. 

Within the normal framework, we recommend assigning the rights of each stakeholder according to the following configuration:

  • Subcontractor: Fix
  • General contractor: Create/Solve
  • Architect/Owner: Create/Close

Additional notes pertaining to the various rights available and the statuses associated with the following diagram:

Screenshot_2020-11-12_at_10.45.15.png

  • Once the issue has been fixed, solved or closed out, it will disappear from your screen.
    By default, Finalcad only displays the remaining works.
  • The right to resolve or close out depends on the group to which you have been assigned in Finalcad (Login page).
  • The issues in the shape of a button (Create and Solve) are created by the general contractor, whereas those in the shape of a block (Create and Close) are created by the owner.
  • If you have fixed, solved or closed an issue by mistake, you can always recover it using filters.
  • You can also reject or dispute an issue : article Rejecting or disputing an issue

The following shows all of the colors or shapes you are likely to encounter in your project:

Screenshot_2020-11-12_at_10.51.04.png

 

 

Some articles pertaining to using the Issues module: 

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