When a bug occurs on Finalcad One, a yellow message appears. Please follow the procedure.
|
Error Number |
Error title |
Error description |
Actions |
|
101 | 102 |
Offline |
You seem offline, check your settings and try again. |
Check your network connexion |
|
111 | 199 |
Network issue |
There is a connection issue, check your settings and try again. |
Check your network connexion |
|
201 | 204 | 205 | 206 | 299 | 402 | 403 | 404 | 499 |
Unknown |
Try again and make sure your app is up to date. |
Open App Store / Google Play Store |
|
202 |
Connexion refused |
Connection forbidden, contact our support if needed. |
Contact our support team |
|
Error Number |
Error title |
Error description |
Actions |
|
207 |
Update required |
A new version is now available. The latest update is necessary in order to properly use our App. |
Open App Store / Google Play Store |
|
208 |
Maintenance |
Our servers are down for maintenance. Try again in a few minutes. |
Try again |
|
301 | 302 | 303 | 304 | 311 | 312 | |
Data |
There is a data issue. Make sure your app is up to date. Please try to force quit the app and try again. |
Force quit the app and try again |
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